Problem solution center

Turn Conversations into Sales

Your AI-powered, efficient customer interaction platform that message center managers love.

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What is HeloRobo?

HeloRobo empowers businesses to engage with customers across chat apps effortlessly: no extra processes required, no added stress.

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All-in-one messaging management:Chat from a centralized dashboard, no more switching between apps.
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Customer-centric automation:Smartly answer common queries, escalate important ones, or route issues to teams. HeloRobo’s AI handles it.
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Seamless integration:Works with WhatsApp, Facebook Messenger, Instagram DM, Shopify, and more. Set it up once, manage everything in one place.

Engage with your customers instantly and effectively. Build trust by providing quick responses to their questions, and continuously improve customer satisfaction.

Sell your products directly through the chat screen by integrating with T-Soft and Shopify.

Run successful marketing campaigns with a 95% open rate by sending personalized bulk messages using WhatsApp Message Templates with call-to-action buttons.

What We Offer?

With HeloRobo, you can:

  • ✓Complete communication management across all channels
  • ✓Robust automation features
  • ✓WhatsApp-first approach to connect with customers
  • ✓Instagram DM handling
  • ✓Bulk messaging and broadcast campaigns
  • ✓Social media scheduling
  • ✓Team-based roles and permissions
  • ✓Extensive reporting and data export
  • ✓Live Chat integration for websites and online stores

Integrated Communication Strategy

Respond to all messages from WhatsApp, Instagram, and Facebook from a single dashboard.

WhatsApp Marketing

Market with personalized bulk WhatsApp messages boasting a 95% open rate.

Instagram DM Management

Effectively manage your customer communications and support processes, and boost sales with HeloRobo and Instagram Direct Message (DM) integration.

Team Collaboration

Easily manage your customer service operations with multiple operators and teams you create.

Social Media Management

Respond to comments on your social media accounts and automatically direct them to your inbox to start communication.

E-Commerce Integration

Display your products on the dashboard with e-commerce integration, send products to your customers during messaging, and make sales.

Detailed Reporting

Access reports in categories such as messaging, messages converted to sales, operator performance, and chat channel performance.

Marketplace Integration

Collect customer inquiries from integrated marketplaces on a single platform and easily manage them through HeloRobo’s user-friendly dashboard.

Our Integrations

Manage your entire operation from a single panel with HeloRobo. We continuously expand our integrations to help you reach more people across more channels.

WhatsApp

  • WhatsApp API Support
  • Marketing with Bulk Messaging
  • Welcome and Quick Messages
  • Verified Badge (Green Tick)

Facebook

  • Customized Messenger
  • Automatic Comment Reply
  • Welcome and Quick Messages

Instagram

  • Customized DM (Direct Message)
  • Automatic Comment Reply
  • Welcome and Quick Messages

Shopify

  • Full Integration with Your Store
  • In-Chat Customer Support
  • In-Chat Sales

Telegram

  • Customized Messenger
  • Automatic Comment Reply
  • Welcome and Quick Messages
n11

N11 Marketplace

  • Customized Messenger
  • Automatic Comment Reply
  • Welcome and Quick Messages

Hear From Our Customers

With HeloRobo, we continue to be the trusted partner of thousands of happy clients whose success stories we help write together.

“HeloRobo supercharged our sales”

Erdinç Özsarı, E-Commerce Director at Ayyıldız

“With HeloRobo, we can send more professional and faster messages to our customers.”

Ayşenur Dinçer, Founder

What Our Customers Say

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Erdinç ÖzsarıMarketing Manager · Ayyıldız Mayo

We’re able to showcase our wide product range to customers through WhatsApp, Facebook, and Instagram. During messaging, our customers can easily select options like size and color and add items to their cart.

They can even choose their shipping and payment methods. I can confidently say we’re achieving maximum efficiency with minimum effort. Thanks to HeloRobo, we can complete sales quickly and seamlessly.

E
Emir UnanCEO · Cream Co.

Our customers contact us directly or through comments on social media to learn about the features of our products. It used to be very difficult to keep up with all of them.

Thanks to HeloRobo, our social media team can respond to messages and comments from all channels with multiple operators. This has increased both team efficiency and customer satisfaction.

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Sezin HazakFounder · S.Simple

By using HeloRobo, we have greatly simplified our communication with customers. Managing our WhatsApp, Instagram, and Facebook messages from a single panel has enabled us to communicate with our customers more quickly and effectively.

The application is very user-friendly. Features like quick messages and welcome messages have made it an indispensable tool for us.

Our References

5 M+Chats
25 M+Messages
470 +Operators
225 +Companies
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Packages

HeloStart

71 $ VAT Included
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  • Centralized Message Management Panel
  • Mobile Application Support
  • Social Media Comment Management (Instagram & Facebook)
  • 1 Operator Support
  • WhatsApp API Integration (1 Account)
  • Instagram Direct Message Integration (1 Account)
  • Facebook Messenger Integration (1 Account)
  • Telegram Chat Integration (1 Account)
  • Live Support Chat Module (1 Channel)
  • E-Commerce Platform Integration (T-Soft & Shopify)
  • Marketplace Q&A Management (Trendyol, Hepsiburada, Pazarama, N11)

HeloGrow

143 $ VAT Included
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  • Centralized Message Management Panel
  • Mobile Application Support
  • Social Media Comment Management (Instagram & Facebook)
  • 3 Operator Support
  • 1 Admin Account
  • WhatsApp API Integration (1 Account)
  • Instagram Direct Message Integration (1 Account)
  • Facebook Messenger Integration (1 Account)
  • Telegram Chat Integration (1 Account)
  • Live Support Chat Module (1 Channel)
  • E-Commerce Platform Integration (T-Soft & Shopify)
  • Monthly 2,000 Marketing Messages
  • Detailed Reporting and Analytics Module
  • Marketplace Q&A Management (Trendyol, Hepsiburada, Pazarama, N11)
  • API Integration and Webservice Support
  • Email Integration (POP3 Protocol)
Most Preferred

HeloShop

214 $ VAT Included
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  • Centralized Message Management Panel
  • Mobile Application Support
  • Social Media Comment Management (Instagram & Facebook)
  • 5 Operator Support
  • 1 Admin Account
  • WhatsApp API Integration (3 Accounts)
  • Instagram Direct Message Integration (3 Accounts)
  • Facebook Messenger Integration (3 Accounts)
  • Telegram Chat Integration (3 Accounts)
  • Live Support Chat Module (3 Channels)
  • E-Commerce Platform Integration (T-Soft & Shopify)
  • Monthly 4,000 Marketing Messages
  • Detailed Reporting and Analytics Module
  • Marketplace Q&A Management (Trendyol, Hepsiburada, Pazarama, N11)
  • API Integration and Webservice Support
  • Email Integration (POP3 Protocol)
  • Chatbot Support (Thinker/Helobot)

HeloPro

286 $ VAT Included
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  • Centralized Message Management Panel
  • Mobile Application Support
  • Social Media Comment Management (Instagram & Facebook)
  • 10 Operator Support
  • 1 Admin Account
  • WhatsApp API Integration (Unlimited Accounts)
  • Instagram Direct Message Integration (Unlimited Accounts)
  • Facebook Messenger Integration (Unlimited Accounts)
  • Telegram Chat Integration (Unlimited Accounts)
  • Live Support Chat Module (Unlimited Channels)
  • E-Commerce Platform Integration (T-Soft & Shopify)
  • Monthly 6,000 Marketing Messages
  • 10,000 HeloBot Credits
  • Detailed Reporting and Analytics Module
  • Marketplace Q&A Management (Trendyol, Hepsiburada, Pazarama, N11)
  • API Integration and Webservice Support
  • Email Integration (POP3 Protocol)
  • Thinker Chatbot
  • Helobot Chatbot